Anne Jewelry is made of 925 sterling silver. All jewels are certified by the INCM Assay Services — Imprensa Nacional Casa da Moeda — (site https://www.incm.pt/portal/index.jsp ) where they find the precious metal permil of the alloy and certify the legal touch of the metal. This certification is done by applying the contrast with the responsibility mark, manufacturer or equivalent.
- Certification
- Care
- Shipping
- Payment
- Size Guide
- Returns
- Customer Support
Certification
Care
The 925 sterling silver and its components are delicate materials and require special care. Metal and its coatings will undergo changes over time if they are not used correctly.
Follow the following recommendations:
- Avoid contact with water, perfumes, creams and humidity;
- All pieces must be removed when laying down;
- Keep your piece protected from sunlight and heat.
Shipping
All purchases made on the Anne Jewelry website are shipped within 24-48 hours after payment confirmation.
Shipping costs cost 6.49€ for orders under 30€ (Europe) and 12€ for purchases under €100 (International). For orders over 30€ (Portugal & Germany), €70 (rest of Europe) and €100 (International) shipping costs are free.
The order is always sent by registered mail, which allows you to track the status of your order. You will receive a shipping confirmation email as well as the shipping code.
Payment
You can pay using Credit/Debit Card, Google Pay, Apple Pay, Pay Shop, PayPal, etc. (may vary depending on your country)
Size Guide
All pieces are duly identified in the description with the size, dimension and type of material. If you have questions about the measurements of our rings, consult the guide.
Returns
Items may be returned within 30 days of your purchase. See shipping and returns conditions for more information.
Customer Support
Is your item damaged? Do you have any questions about your order? Send email to geral@anne-finejewelry.com Customer support available from Monday to Friday between 10am and 8pm.